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Navigating the Path to Your Medical Cannabis Card in West Virginia

Navigating the Path to Your Medical Cannabis Card in West Virginia

Jan 10, 2024

In West Virginia, the doors to alternative healthcare have swung wide open with the legalization of medical cannabis. For those seeking natural relief from various debilitating conditions, obtaining a medical cannabis card is the key to unlocking this new realm of possibilities. In this guide, we'll walk you through the steps to secure your medical cannabis card in the Mountain State.

Office Roadmap

Step 1 - Seeing a Physician

Senate Bill 386 was signed into law by Governor Jim Justice on April 19, 2017, creating the Medical Cannabis Act that allows for cannabis to be used for certified medical use by a West Virginia resident with one of the following serious medical conditions:

  • 1Cancer
  • 2HIV / AIDS
  • 3Multiple Sclerosis
  • 4Terminal Diagnoses
  • 5Parkinson’s Disease
  • 6Spinal Cord Damage
  • 7Amyotrophic Lateral Sclerosis
  • 8Post Traumatic Stress Disorder
  • 9Epilepsy
  • 10Neuropathy
  • 11Huntington’s Disease
  • 12Chronic or Intractable Pain
  • 13Crohn’s Disease
  • 14Intractable Seizures
  • 15Sickle Cell Anemia

A registered physician will evaluate your diagnosis and need for medical cannabis. If the physician recommends medical cannabis, they will send the Office of Medical Cannabis an electronic certification that will be included with your application to the state. A current list of physicians authorized to certify patients for medical cannabis in West Virginia can be found at omc.wv.gov.

Step 2 - Applying for a Medical Cannabis Card

Applications for medical cannabis cards through the State of West Virginia are submitted at https://wv-public.mycomplia.com/.

Instructions on completing your application can be found by clicking the user guide here.

Applications are processed in the order they are received, typically within 30 days. If there are any problems with your application, the Office of Medical Cannabis will contact you via email to make corrections.

Required Documents

1. Digital Photo

Submit a current photo of yourself. This photo will be used on your medical cannabis card, if approved, and should be a clear, front-facing photo of your head and shoulders. Remove hats and sunglasses and avoid using filters. This photo should resemble (but not be a copy of) a passport or drivers license photo.

2. Photo ID

Submit a copy of your driver's license, state ID, or passport. Your photo ID should be clearly legible and not expired.

3. Proof of Residency

Submit a copy of a utility bill, vehicle or voter registration, lease agreement, or other document establishing West Virginia residency.

4. Hardship Waiver

Patients requesting a waiver of the $50 application fee must submit proof of income. W2’s or pay stubs within 30 days are acceptable. Statements of benefits showing enrollment in low-income assistance programs are also acceptable, such as SNAP, Medicaid, SSI / SSDI, or Section 8 (HUD).

Step 3 - Application Processing Fee

There is a $50 application fee for both initial and renewal applications for medical cannabis cards. Payment can be made via electronic payment (ACH) as a part of your application, or in the form of a check or money order mailed to our office with your application number written in the memo line.

Patients may request the $50 fee be waived based on financial hardship. Proof of hardship will need to be provided as a part of your application. W2s or pay stubs dated within 30 days are acceptable proof. Benefit statements showing participation in low-income assistance programs at the state and federal level (such as SNAP, Medicaid, SSI / SSDI, or Section 8 (HUD) housing) are also acceptable proof.

Please include applicant legal first name and last name and application referent number in the memo line of the check. App record ID will generate after you submit will be in the submission email.

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Application Processing Fee, Online Payment (ACH)

ACH payments are made within the application portal. Selecting ACH as the payment method will direct you to the ACH payment site automatically. Once complete, you will receive a confirmation that your payment has been received and your application has been submitted.

Your transaction has been approved

Your application is processiong. You will be sent a confirmation email wothin the next hour.

Your application has been submitted to the West Virginia Office of Medical Cannabis. Your application reference code is 1900. Please retain this for your records.

Application Submission Date: 09/05/2023 4:09 PM
Your application is submitted and cannot be modified at this time.
*if you do not receive email notification, please check your spam folder.

Application Processing Fee, Mailed Payment

The application fee may be paid by check or money order by patients who choose not to make electronic payments. Checks and money orders should be payable to the West Virginia Department of Health and Human Resources (WV DHHR). Please note your application reference number in the memo line.

Money Gram

Checks or money orders should be sent to: Office of Medical Cannabis 350 Capitol Street, Suite 523 Charleston, WV 25301

Step 4 - Processing your Application

The Office of Medical Cannabis will typically review your application within 30 days of submission.

If your application is approved, you will receive an approval email from the Office of Medical Cannabis with instructions on how to access your medical cannabis card.

If your application is rejected for errors, you will receive an email from the Office of Medical Cannabis with instructions on what corrections to make. Common rejection reasons include blurred, cropped, or filtered digital photos, expired photo IDs, missing proof of residency, missing payment, or not selecting a valid online-electronic physician certification.

For additional information, please contact:
West Virginia Department of Health and Human Resources
Bureau for Public Health
Office of Medical Cannabis
350 Capitol Street, Room 523
Charleston, WV 25301
Phone: 304-356-5090
Email: medcanwv@wv.gov
Website: https://omc.wv.gov

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